Learn About Your Plan

There is plenty to learn about your meal plan, and we are hear to help! Check out some of the most commonly asked questions below, and if you have questions that are not answered here you can always visit our Contact Us page to ask any questions you may have.

How do I purchase a meal plan?

For access to enroll in meal plans, visit https://georgetown.starrezhousing.com/StarRezPortalX.

Can I change my Meal Plan?

All on-campus residential students have a minimum required meal plan based on class year. Meal plans can typically be upgraded through the first week of the academic semester. Changes that you are eligible for will be available through the StarRez portal.

For questions regarding charges or refunds email mealplans@georgetown.edu.

How can students apply for an exemption from their meal plan requirements?

Students may submit a request for exemption from the requirement to hold a meal plan due to dietary, medical, religious or other special considerations by emailing mealplans@georgetown.edu. For more details please view the meal plan exemption policy here.

How does Hoya Hospitality support Hoya Hub?

The Hoya Hub food pantry is a resource for any member of the Georgetown community experiencing food insecurity. Hoya Hospitality helps stock the pantry with non-perishable food items, which are available to anyone who needs food on an immediate, emergency basis. During the period of online instruction during the coronavirus pandemic, Hoya Hub has been relocated to the Village A community room kitchen.

When do 2021 - 2022 Meal Plans start? 

Meal plan starts August 19th.

What are Flex Dollars?

Flex Dollars come with your Meal Plan. “FLEX” can be used for food at any Hoya Hospitality location – even delivery! You must have a Meal Plan to purchase Flex Dollars, which can be added to any Meal Plan. Unused Flex Dollars expire at the end of Spring Semester. Flex Dollar balances now carry over between semesters!

Are Flex Dollars and Debit Dollars transactions taxed?

When Debit Dollars are used for a transaction tax will be applied, just like cash or credit card sales. As part of your Meal Plan, Flex Dollars are not taxed.

Where can I use my Flex Dollars this semester?

Flex dollars are accepted at all on-campus dining locations.

Can I treat a friend?

The following methods of payment may be used by the Meal Plan member for a guest: Guest Meals (at The Table at Leo’s), Flex Dollars, Debit Dollars, Cash, and Credit Card. You may treat whomever you want as long as you are present to swipe your GOCard (GOCards are not required if paying with cash or credit card). Meal Plan members may not pass, sell, or loan their cards to others. Weekly and Block meals may only be used by the meal plan member and may not be used to purchase a meal for another guest.

Where can Guest Meals be used?

The guest meals included with each Meal Plan may be used at The Table at Leo’s in the lower level of Leo O’Donovan Hall.

Where can I use my Meal Swipes?

All meal plans come with a combination of “meal swipes” and “meal exchanges”.  Meal Swipes can be used exclusively at our residential dining location, Leo O’Donovan Hall at the following locations:

    • The Table @ Leo’s (lower level)
    • Select Leo|MKT Food Hall Locations including:
        •  5Spice
        • Launch Test Kitchen
        • Bodega Deli
        • Olive Branch
        • Sazon

Meal swipes can be used for pre-order and pickup via GRUBHUB at 5Spice and Launch Test Kitchen, Monday through Friday for lunch and dinner.

What is The Table at Leo's?

The Table at Leo’s is an all-you-care-to-eat dining hall. Starting with the freshest ingredients possible, we turn our kitchens inside out to create an environment where chefs craft every dish to-order, in front of our guests. Modeled after an open marketplace, this approach allows us to creatively deliver a simply great, fresh experience — every time!

Where can Meal Exchanges be used?

Meal Exchange is accepted at the following locations:

    • Crop Chop (Leavey Center)
    • Royal Jacket (Leavey Center)
    • Einstein Bros. Bagels (Car Barn)
    • P.O.D. Market (Pre-Clinical Science)

Meal exchange can be used for pre-order & pick up via Grubhub at Royal Jacket.

When do my Meal Exchanges reset for the week?

Your weekly Meal Exchange allotment begins on Sundays and ends on Saturdays.

What are my options if I run out of block meals before the semester is over?

Block Plans are available to Grad students and commuters only.

You may purchase another Block Meal Plan if you run out of block meals. This can be done by contacting mealplans@georgetown.edu. Additional Flex Dollars can also be added to your Meal Plan to supplement swipes.

Can I take my meal to-go if I don’t feel like eating in the dining hall?

Yes, take your food wherever you want to go by opting in to our Reusable To-Go Program. Per current Public Health guidance, all dining locations may allow for dine-in or to-go offerings.

What if I have special dietary needs or restrictions? Can I purchase a Meal Plan?

Yes! We will do everything possible to accommodate your dietary needs, restrictions, and preferences.

For our dining program, each menu item served daily will have an accompanying “label” that details ingredients and identifiers of interest for that food (ex: low sodium, low fat, made without gluten, smart choice). You can also see our menu options online on our Menus & Hours page – you can filter by allergens and by dietary patterns (i.e., vegetarian, vegan, etc.) to see what meets your needs that day.

See Special Diets for more information. If you have special needs not addressed here, please email mealplans@georgetown.edu. We will make every effort to accommodate your needs.

Who is required to buy a Meal Plan?

All on-campus residential undergraduate students are required to hold a Meal Plan. If you would like to add additional Flex Dollars to your plan you can do so at any time by visiting the GoCard Portal.

Students may submit a request for exemption from the requirement to hold a meal plan due to dietary, medical, religious, or other special considerations by emailing mealplans@georgetown.edu.
What if I'm not required to purchase a Meal Plan?

All on-campus residential undergraduate students are required to hold a Meal Plan. If you would like to add additional Flex Dollars to your plan you can do so at any time by visiting StarRez.

A Meal Plan is worth more than you think! You don’t have to worry about wasting money on ATM fees or carrying cash. Just swipe your GOCard! We have a variety of Meal Plan options that range in size so you can pick the plan that best suits your lifestyle.

Between classes, work, and activities finding time to prepare healthy meals can become challenging – we’re here for you! We’ve got plenty of grab and go options to choose from when you’re on the move. Feeling like a home cooked meal? Have a meal with us in The Table at Leo’s. Either way, we’re here to meet your needs and we are right at your front door.

Can I eat in The Table at Leo's if I don't have a Meal Plan?

Yes, you can purchase meals on a cash or credit basis at The Table at Leo’s.

What if I have a question not answered here?

Complete our online comment form on our Contact Us page. We are happy to answer any questions you have.

Terms and Conditions

All funds and plans purchased for use in Hoya Hospitality Dining locations are for the personal use of the owner of the account or plan only and are non-transferable. Meals may not be bought or sold, and meal plan holder must accompany guest when using guest meals. The Hoya Hospitality Dining Program funds and plans cannot be used as a gift card or gift certificate.

Except as otherwise expressly stated in these terms, all Hoya Hospitality Dining Program funds and plans are non-refundable and will expire at the end of the Spring 2022 semester.